Chargeback Gurus — Payment Dispute Prevention Platform
Reduced payment dispute losses by aggregating real-time alerts from Ethoca, Verifi CDRN, and NexxGate into a unified prevention platform.
Unified dispute prevention
The Challenge
Merchants lose billions annually to chargebacks and fraudulent disputes. Chargeback Gurus needed a platform to aggregate alerts from multiple chargeback prevention networks, automate dispute workflows, and provide merchants with real-time protection against unauthorized chargebacks — all while integrating with multiple payment gateway and alert provider APIs.
نهجنا
Daiviksoft built a dispute prevention platform integrating multiple chargeback alert and defense APIs — Ethoca Alerts, Verifi CDRN (Chargeback Defense & Resolution Network), and NexxGate Gateway. BPMN-based workflow automation routes alerts through evidence submission, dispute documentation, and resolution pipelines. The system aggregates data from multiple payment networks to give merchants a unified view of chargeback threats and prevention actions.
Key Deliverables
Results & Impact
Chargeback Gurus launched a production dispute prevention platform that aggregates chargeback intelligence from multiple payment networks. The BPMN workflow automation reduces manual dispute handling, while the multi-API integration provides merchants with comprehensive, real-time protection against unauthorized chargebacks.
Project Overview
Client
Chargeback Gurus
Category
Enterprise Software
Industry
Fintech
Key Metrics
Unified dispute prevention
Technology Stack
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