Drenchworks — Salesforce Integration & Mobile App for Water Management
Empowered field technicians with a Salesforce-integrated mobile app for real-time work order management and service tracking.
Salesforce DX workflow
The Challenge
Drenchworks needed to modernize their field operations by connecting their Salesforce CRM with a mobile application for field technicians. Sales leads and customer data lived in Salesforce, but field teams had no mobile-friendly way to access job details, update service records, or capture field data in real-time.
Our Approach
Daiviksoft delivered a two-part solution: custom Salesforce development (Apex, SFDX) to extend the CRM with industry-specific workflows, and a cross-platform React Native mobile app for iOS and Android. The mobile app connects to Salesforce through a Node.js API layer, enabling field technicians to view assignments, update job status, and sync data in real-time.
Key Deliverables
Results & Impact
Field technicians gained immediate access to job details and customer history through the mobile app, eliminating paper-based workflows. The Salesforce integration ensured all field activity automatically synced back to the CRM, giving management real-time visibility into operations.
Project Overview
Client
Drenchworks
Category
Enterprise Software
Industry
Field Services
Key Metrics
Salesforce DX workflow
Technology Stack
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