Enterprise SoftwareTravel

RCYC — Enterprise Cruise & Yacht Operations Platform

Transformed cruise operations with an enterprise platform managing 66+ database tables, batch processing, and 5 third-party system integrations.

Enterprise cruise operations

The Challenge

RCYC needed an enterprise-grade platform to manage the full lifecycle of luxury cruise operations — from voyage planning and suite inventory management to real-time booking, dynamic pricing, guest onboarding, and financial reconciliation. The system had to integrate with multiple third-party reservation, loyalty, and guest experience systems (Resco CRS, Spark GO, SpaSoft, Marriott Bonvoy), handle multi-currency transactions across global markets, and support batch data processing at scale. A cross-platform mobile app was also needed for guest-facing services on iOS and Android.

Our Approach

Daiviksoft built a multi-tier enterprise platform anchored by a Java/Spring Boot backend with Spring Batch for data processing, backed by MySQL 8.0 on AWS RDS. The system integrates with Resco CRS (45+ API command types) for central reservations, Spark GO for guest experience management, SpaSoft for spa/business center operations, and Marriott Bonvoy for loyalty points processing. A middleware layer orchestrates data flow between all systems. The guest-facing mobile app was built with Ionic/Angular and Cordova for cross-platform iOS and Android deployment. Comprehensive deployment documentation, architecture diagrams, and operational runbooks ensure production stability.

Key Deliverables

✓Yacht fleet and voyage management with suite/cabin inventory tracking

✓Dynamic pricing engine with multi-currency support and rate management

✓Central reservation system integration (Resco CRS — 45+ command types for booking, cancellation, modification)

✓Guest operations: e-mustering, profiling, folio/account management

✓Financial processing: multi-payment-type support (credit card, bank transfer, points, city ledger), surcharge management, invoice generation

✓Excursion, hotel transfer, and port fee pricing

✓Marriott Bonvoy loyalty points reimbursement integration

✓SpaSoft spa and business center operations management

✓Spark GO guest experience integration

✓Spring Batch scheduling for data processing and feed management

✓Audit trails, CMS validation, and data variation tracking

✓Cross-platform mobile app (iOS & Android) with native device integration

✓Comprehensive deployment runbooks and architecture documentation

Results & Impact

RCYC launched a production enterprise platform managing multiple concurrent voyages across their yacht fleet. The system handles hundreds of cabins per yacht, supports global currency and location operations across 100+ countries, and processes complex booking workflows with real-time inventory locking. The multi-integration architecture (Resco, Spark GO, SpaSoft, Bonvoy) provides a unified operations hub that replaced fragmented manual processes, while Spring Batch ensures reliable large-scale data processing.

Project Overview

Client

A luxury cruise operator

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