An admin platform for billing
GoBilly needed a multi-level admin platform for billing services, payment processing, customer accounts and service configuration. The dashboard had to be responsive, the UX fully specified, authentication managed, and billing operations able to scale across multiple service tiers.
Specified, then specified again
The admin UX and service management workflows went through several specification iterations (v1–v3+). The premium dashboard, AdminUX, is responsive on desktop and mobile, with role-based access across multiple admin levels.
Underneath, billing services, payment systems and the database are kept in separate layers. The platform covers:
- billing service management and configuration
- payment system integration
- customer account management
- authentication and session management
- service tier configuration
GoBilly runs service management, payments and customer administration from the dashboard, and the iterations made sure it met operational needs across its billing tiers.