The Challenge
Pamper Me needed a modern web platform to showcase their spa and wellness services, allow customers to browse available treatments, and facilitate bookings. The existing online presence was limited and didn’t provide the rich, interactive experience needed to convert visitors into customers.
Behind the scenes, the information staff needed to run the business — customers, staff schedules, inventory and finance — lived in separate systems. A quick decision meant logging into several of them and assembling the answer by hand, and what should have been a thirty-second question routinely took fifteen minutes.
Our Approach
Daiviksoft built a responsive React web application with a polished UI using Bootstrap 5. The platform features service catalogs, provider profiles, and an intuitive browsing experience optimized for both desktop and mobile users. The frontend communicates with backend APIs via Axios for seamless data loading and interaction.
The AI Assistant
For staff, Daiviksoft built a chat-based AI assistant that answers questions and helps them carry out actions across the business. It runs on a master-agent architecture orchestrated in n8n: a master agent receives each request, classifies its intent and calls the specialised agents it needs — inventory, customers, staff and finance — running them in parallel and merging their results into one answer.
Conversation context carries across follow-up questions, so a manager can ask about this month and then simply ask "what about last month?". The agents connect to the existing scheduling, accounting and customer-review systems through their APIs, with error recovery so one unavailable source does not sink the whole response.
Key Deliverables
- Service catalog with detailed treatment descriptions
- Provider profiles and availability browsing
- Responsive design optimized for mobile and desktop
- Modern React 19 UI with Bootstrap 5 components
- Fast data loading with Axios HTTP client
- Chat-based AI assistant for managers and staff
- Master agent with intent classification, routing to inventory, customer, staff and finance agents
- n8n orchestration with parallel agent execution and error recovery
- Conversation context across follow-up questions
Results & Impact
Pamper Me launched a professional web platform that effectively showcases their wellness services. The responsive design ensures a smooth browsing experience across all devices, driving higher customer engagement and bookings.
Inside the business, the AI assistant cut the time to answer an operational question from about fifteen minutes of report-gathering to under thirty seconds, with real-time data in place of outdated spreadsheets.