The Challenge
SMSFlush needed an automated messaging platform that could send appointment reminders, schedule SMS campaigns based on configurable rules, support multi-language templates, and convert text messages into video notifications. The system had to integrate with Twilio for SMS delivery and support time-window-based messaging to comply with business communication regulations.
Our Approach
Daiviksoft built a PHP/MySQL messaging platform with Twilio integration, featuring a rules engine for automated SMS reminder scheduling. The system supports variable-based template generation (client name, appointment date/time substitution), multi-language templates (English and Spanish), configurable time windows (8:00–20:00), and a text-to-video conversion engine for rich media notifications.
Key Deliverables
- Automated SMS appointment reminders with configurable scheduling rules
- Template-based text generation with variable substitution (%clientName, %appDate, %appHour)
- Multi-language SMS templates (English, Spanish)
- Time-window-based messaging (configurable business hours)
- Flexible delay scheduling (hours before/after/at appointment time)
- Text-to-Video conversion for rich media notifications
- Video delivery and feedback collection
- Twilio SMS gateway integration
Results & Impact
SMSFlush launched a production messaging platform automating appointment reminders and video notifications for businesses. The rules-based scheduling engine eliminates manual reminder management, while the text-to-video conversion provides a differentiated rich media channel beyond standard SMS.